Support — Misia Wordcast

Misia Wordcast helps you follow sermon languages, listen to recordings and save them for offline use on Android, iPhone and iPad. No account is needed.

Contact Misia

Email info@misia.sk with “Misia Wordcast” in the subject. Include your app version and build from Settings, your device model and Android or iOS version, the language and sermon title involved, and the steps that reproduce the problem. Screenshots are optional; remove personal information first. Do not send passwords or notification tokens.

Install the Android public test

Download the APK from the Misia app catalogue on a device running Android 8.0 or newer. Open the downloaded file and allow installation from your browser if prompted. If you report a problem, say whether it occurred in Standard or Simple mode.

Find and follow sermons

Choose sermon languages during setup or in Settings → Sermon languages. Open Sermons to browse, search or filter by language, preacher and date. The catalogue is stored on your device, so you can browse its sermon information offline. Available languages, recordings and transcripts depend on the published catalogue. The app language for menus and units is selected separately in Settings → App language.

Playback and offline downloads

• Tap a sermon to open its details, then play it or download its audio. Wait for the completed download indicator before relying on airplane mode.
• If playback fails, check your connection and try another sermon. If only one recording fails, send us its title and language.
• If a download fails, reconnect and retry it. Check free device storage and your download/storage settings. Automatic downloads may wait for Wi-Fi if you selected that option.
• Downloaded audio plays offline. Artwork and transcripts are available offline only if they have also been cached. A website or an uncached link still needs a connection.
• Open Saved → Downloads to play or remove downloaded recordings. Settings → Downloads & storage controls automatic downloads and storage limits. Settings → Reset all removes saved listening data and downloads; this action cannot be undone through the app.

Notifications

On Android, upcoming broadcast reminders and download alerts are handled on your device. You can manage them in Misia Wordcast or in Android notification settings.

New-sermon notifications on iPhone and iPad

Open Settings → Notifications, enable “New sermons” and allow notifications when iOS asks. Alerts follow your selected sermon languages. Upcoming-broadcast reminders and download-ready alerts have separate controls.

To stop new-sermon alerts, turn off that option in Misia Wordcast Settings. The app requests deletion of your server registration and retries on a later online launch if needed. If you change notification permission in iOS Settings, reopen Misia Wordcast to synchronize the change. Notifications depend on a working connection and the available publishing schedule; delivery time is not guaranteed.

Privacy and deletion requests

See the Privacy Policy for device and server data. For access, correction or deletion of a notification registration, email info@misia.sk. Include the Support ID in Settings → Privacy Policy if it is available. Send it privately, not in a public issue. Deleting the app alone does not guarantee deletion of the server registration.

Content and copyright enquiries

For an incorrect title, transcript, language, recording or rights concern, send the sermon title, language and relevant link to info@misia.sk. Describe the correction or the rights you represent. See the Terms of Use.

Pomoc po slovensky

Pri problémoch napíšte na info@misia.sk a do predmetu uveďte Misia Wordcast. Priložte verziu aplikácie, model zariadenia, verziu Androidu alebo iOS, názov a jazyk kázne a popis postupu. Pred počúvaním bez internetu počkajte na dokončenie sťahovania. Upozornenia môžete vypnúť v nastaveniach aplikácie; na odoslanie požiadavky o vymazanie registrácie je potrebné pripojenie. Podrobnosti sú v zásadách ochrany súkromia.